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GETTING STARTED

  • Patchstack Documentation
  • Pricing Plans
  • Signing Up
  • Adding the First Application
  • Installing the Patchstack Plugin
    • Automatic Installation
    • Manual Installation

PATCHSTACK APP

  • Dashboard
  • My Apps
    • Adding a Web App
    • Removing a Web App
    • Groups
  • App Dashboard
    • Overview
    • Software
    • Protection
    • Hardening > Firewall
    • Hardening > Hardening
    • Hardening > Login Protection
    • Hardening > Cookie Notice
    • Activity
    • Users
    • Plugin
  • Software
    • Overview
    • Logs
    • Automatic Updates
  • Protection
    • Logs
    • Rules
    • Modules
  • Reports
    • Reports Overview
    • Generating Reports
    • Scheduling Reports
    • Reports Whitelabeling
    • Snapshot Report
    • Developer Report
  • Alerts
    • Triggers
    • Creating a Trigger
  • Add-Ons
    • Incident Response
    • Volume Upgrade
    • Additional Seat
    • Vulnerability database API
  • Account Settings
    • Subscription
    • Billing & Invoices
    • Integrations
    • Team
    • Setting up 2FA
  • App Errors

PATCHSTACK PLUGIN

  • Introduction
  • Welcome Screen
  • Plugin Settings
  • How to Update
  • How to Uninstall
  • WP CLI Commands

Vulnerability Database

  • Vulnerability API for Developers
  • Vulnerability API for Hosts
  • Properties & Implementation

FAQ & TROUBLESHOOTING

  • Billing & Refunds
    • Do you offer refunds?
    • Should I upgrade from AppSumo to Developer plan?
  • Account & Profile
    • How do I delete my Patchstack account?
    • 2FA recovery
  • Pricing Plans
    • How does the annual plan pricing work and how will I be charged?
    • Does Patchstack have a free version?
  • Add-Ons
    • What is Incident Response?
  • Alerts & Notifications
    • How to send email notifications to all my team members?
  • Reports
    • How to generate security reports?
  • Malware Cleanup
    • How are the website cleanups made in Patchstack?
    • Does Patchstack include a malware scanner/cleanup tool?
  • Integrations
    • How to get the Site key and Secret key for the reCAPTCHA feature?
  • Technical
    • Does Patchstack incorporate a CDN?
    • Do I need to set up a CDN service for setting up the firewall?
    • Does our firewall protect from DDoS attacks?
    • List of IP addresses, that Patchstack servers use
    • How to configure Patchstack to work with Cloudflare?
    • Does Patchstack work with nginx?
    • How to fix "Improper HTTP to HTTPS redirection"?
    • How to fix the missing security headers issue?
    • Does Patchstack work with other captcha plugins?
    • Will Patchstack plugin help my site pass PCI-DSS, SOC2, ISO 127001 or other security checks?
  • Plugin
    • Updating Patchstack from <= 2.0.20
    • Does the Patchstack plugin work on the server level or on an application level?
    • How to delete the Patchstack plugin manually?
    • How to install or reinstall the plugin?
    • Where is the Patchstack settings page on the plugin?
    • Why is my site not working after updating the plugin?
    • Where do I find the API key?
    • Can I install the same plugin file on all of my sites?
  • Firewall
    • App is showing the firewall of my site as delayed
    • I activated the plugin, but still get the message: Install the plugin to activate the firewall
    • How do I use the country blocking feature?
    • How do I block an IP address from accessing my site?
    • Legitimate visitors or pages are being blocked by the firewall. How do I add this to the whitelist?
    • What is the difference between a WAF and Virtual Patching?
  • Other
    • What is the CVSS score?
    • How to write a review for Patchstack?
    • Data Processing Agreement (DPA) and GDPR
    • Does the Patchstack plugin find corrupted files or malware?
    • How does the Patchstack firewall compare to Sucuri or Wordfence?
    • What is the best way to resell Patchstack to my customers?
    • Are the cookie notice and privacy policy available in other languages?
    • How do I connect Patchstack with multisite environment?
    • How does multisite work and what is the pricing model?
    • Theme editor missing
    • How do I turn on the XML-RPC feature?
    • Can I have other security plugins activated and running next to Patchstack?
    • Does Patchstack work with MarketPlan.io?
    • Does Patchstack work with LiteSpeed?
    • The app is saying my site does not use WordPress even though it does. How to fix?
    • I installed the plugin on my site but it still shows I have missing headers on the app. Why is that?
    • Auto-install feature for the plugin is not working properly
    • Dashboard shows no attacks blocked
    • How do I remove Patchstack from the GDPR cookie notice?
    • How do I add an intranet site to the app?
    • Does Patchstack have a malware scanner?
  • Errors
    • Error: "Cannot redeclare class Patchstack in…"
    • Error Code 7
    • Error Code 22
    • Error Code 23
    • Error: Blocked as suspected bot
    • Error: Cannot activate plugin because of: SSL routines:SSL23_GET_SERVER_HELLO:sslv3 alert handshake failure
    • Error: You have entered an incorrect reCAPTCHA value on Login Page
    • Error: "CSRF token missing or mismatch"
    • Error: "The URL <URL> is invalid."
    • Error: "The URL <URL> cannot be added since it returned a 5xx error code, this indicates an internal server error on your site. Please make sure it is accessible and not in maintenance mode."
    • Error: "The URL <URL> cannot be added since it timed-out or resulted in a server error. Is it currently online?"
    • Error: "Sorry, this file type is not permitted for security reasons"
    • Error: "Warning: Cannot modify header information - headers already sent by"
    • Error: The site <URL> cannot be added since it is invalid or blocks Patchstack from accessing the site.

Changelog

  • Plugin Changelog
  • App Changelog

How do I delete my Patchstack account?

Suggest Edits

In order to delete your Patchstack account, please first remove all of your applications added to the Patchstack App.
After that, navigate to your account page: https://app.patchstack.com/settings/account

Click on Delete Account. After 30 days your account will be completely terminated. You can still recover your account during that period of time.

Read more about how to remove your applications from the Patchstack App

Updated 5 months ago