Incident Response Assistance

While keeping this add-on enabled, Patchstack security experts will help you solve possible security incidents without additional cost.

In case of a security issue, we will have our forensics team step in, collect evidence, safely clean up and restore the website and create a report to help you improve the security of your sites even more.

The cost for this add-on is $3.49 per site / month.

When this add-on is enabled, and your site has got hacked, you can request malware removal from our team.
To do that:

  1. Navigate to Sites >
  2. Scroll down and you will see the add-on at the bottom right corner of your site dashboard
  3. Click on Request Instant Cleanup

Now just fill in the form and submit the data to Patchstack.
We will get in touch with you in 1-2 working days!

Read more about the Incident Response Assistance here!