Incident Response Assistance

While keeping this add-on enabled, Patchstack security experts will help you solve possible security incidents without additional cost.

In case of a security issue, we will have our forensics team step in, collect evidence, safely clean up and restore the website and create a report to help you improve the security of your sites even more.

The cost for this add-on is $3.49 per site / month.

When this add-on is enabled, and your site has got hacked, you can request malware removal from our team.
To do that:

  1. Navigate to Sites > yoursite.com
  2. Scroll down and you will see the add-on at the bottom right corner of your site dashboard
  3. Click on Request Instant Cleanup
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Now just fill in the form and submit the data to Patchstack.
We will get in touch with you in 1-2 working days!

Read more about the Incident Response Assistance here!


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