FAQs

Does Patchstack incorporate a CDN?

Written by Agnes Talalaev
Updated over a week ago

What is incident response assistance?

While keeping this add-on enabled, Patchstack security experts will help you solve possible security incidents without additional cost.

Written by Agnes Talalaev
Updated over a week ago

What is the CVSS score?

You can find CVSS scores added to the vulnerability info in Patchstack database. 

Written by Agnes Talalaev
Updated over a week ago

Write a review for Patchstack

Review Patchstack product, service, and support on Trustpilot, G2, and Google.

Written by Agnes Talalaev
Updated over a week ago

Data Processing Agreement (DPA) and GDPR

Do I need to sign data processing agreement (DPA) with Patchstack? Is Patchstack GDPR compliant?

Written by Oliver Sild
Updated over a week ago

How do I delete my Patchstack account?

Written by Dave
Updated over a week ago

Does the Patchstack plugin find corrupted files or malware?

Written by Oliver Sild
Updated over a week ago

How does the Patchstack firewall compare to Sucuri or Wordfence?

Sucuri vs. Patchstack / Wordfence vs. Patchstack

Written by Agnes Talalaev
Updated over a week ago

How to generate security reports?

Security reports

Written by Agnes Talalaev
Updated over a week ago

Is there a way to activate notifications when a site goes down?

Written by Agnes Talalaev
Updated over a week ago

Do you offer refunds?

Written by Oliver Sild
Updated over a week ago

What is the best way to resell Patchstack to my customers?

Written by Agnes Talalaev
Updated over a week ago

How does the annual plan pricing work and how will I be charged?

Our annual payment pricing works a bit different than most other services.

Written by Dave
Updated over a week ago

Does Patchstack have a free version?

Patchstack free version - Patchstack Community

Written by Agnes Talalaev
Updated over a week ago

Do I need to set up a CDN service for setting up the firewall?

Written by Agnes Talalaev
Updated over a week ago

Does the Patchstack plugin work on the server level or on an application level?

Written by Agnes Talalaev
Updated over a week ago

How are the website cleanups made in Patchstack?

When a site is hacked, how does the clean-up process usually go?

Written by Agnes Talalaev
Updated over a week ago

Does Patchstack include a malware scanner/cleanup tool?

Written by Dave
Updated over a week ago

Are the cookie notice and privacy policy available in other languages?

Written by Agnes Talalaev
Updated over a week ago

Does our firewall protect from DDoS attacks?

Written by Agnes Talalaev
Updated over a week ago