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FAQs
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20 articles in this collection
Written by
Oliver Sild,
Agnes Talalaev,
and
Dave
Does Patchstack incorporate a CDN?
Written by
Agnes Talalaev
Updated over a week ago
What is incident response assistance?
While keeping this add-on enabled, Patchstack security experts will help you solve possible security incidents without additional cost.
Written by
Agnes Talalaev
Updated over a week ago
What is the CVSS score?
You can find CVSS scores added to the vulnerability info in Patchstack database.
Written by
Agnes Talalaev
Updated over a week ago
Write a review for Patchstack
Review Patchstack product, service, and support on Trustpilot, G2, and Google.
Written by
Agnes Talalaev
Updated over a week ago
Data Processing Agreement (DPA) and GDPR
Do I need to sign data processing agreement (DPA) with Patchstack? Is Patchstack GDPR compliant?
Written by
Oliver Sild
Updated over a week ago
How do I delete my Patchstack account?
Written by
Dave
Updated over a week ago
Does the Patchstack plugin find corrupted files or malware?
Written by
Oliver Sild
Updated over a week ago
How does the Patchstack firewall compare to Sucuri or Wordfence?
Sucuri vs. Patchstack / Wordfence vs. Patchstack
Written by
Agnes Talalaev
Updated over a week ago
How to generate security reports?
Security reports
Written by
Agnes Talalaev
Updated over a week ago
Is there a way to activate notifications when a site goes down?
Written by
Agnes Talalaev
Updated over a week ago
Do you offer refunds?
Written by
Oliver Sild
Updated over a week ago
What is the best way to resell Patchstack to my customers?
Written by
Agnes Talalaev
Updated over a week ago
How does the annual plan pricing work and how will I be charged?
Our annual payment pricing works a bit different than most other services.
Written by
Dave
Updated over a week ago
Does Patchstack have a free version?
Patchstack free version - Patchstack Community
Written by
Agnes Talalaev
Updated over a week ago
Do I need to set up a CDN service for setting up the firewall?
Written by
Agnes Talalaev
Updated over a week ago
Does the Patchstack plugin work on the server level or on an application level?
Written by
Agnes Talalaev
Updated over a week ago
How are the website cleanups made in Patchstack?
When a site is hacked, how does the clean-up process usually go?
Written by
Agnes Talalaev
Updated over a week ago
Does Patchstack include a malware scanner/cleanup tool?
Written by
Dave
Updated over a week ago
Are the cookie notice and privacy policy available in other languages?
Written by
Agnes Talalaev
Updated over a week ago
Does our firewall protect from DDoS attacks?
Written by
Agnes Talalaev
Updated over a week ago