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GETTING STARTED
Patchstack Documentation
Pricing Plans
Signing Up
Adding the First Site
Installing Patchstack Plugin
Automatic Installation
Manual Installation
PATCHSTACK APP
Dashboard
Sites
Adding a Site
Deleting a Site
Tags
Instant Site Search
Site Dashboard
Overview
Components
Hardening > Firewall
Hardening > Hardening
Hardening > Login Protection
Hardening > Cookie Notice
Firewall
Uptime
Activity
Users
Add-Ons
Plugin
Firewall
Firewall Logs
Rules
Modules
Site Groups
Components
Overview
Logs
Automatic Updates
Add-Ons
Incident Response Assistance
Report Whitelabel
Additional Seats
+ 500 API calls per day
Alerts
Triggers
Creating a Trigger
Reports
Generating Reports
Reports Whitelabeling
Account Settings
Setting up 2FA
Integrations
Team
API
My Plan
Billing & Invoices
App Errors
PATCHSTACK PLUGIN
Introduction
Welcome Screen
Plugin Settings
How to Update
How to Uninstall
Vulnerability Database
Vulnerability API for Developers
Vulnerability API for Hosts
Properties & Implementation
FAQ & TROUBLESHOOTING
Billing & Refunds
Do you offer refunds?
Should I upgrade from AppSumo to Pro?
Account & Profile
How do I delete my Patchstack account?
2FA recovery
Pricing Plans
How does the annual plan pricing work and how will I be charged?
Does Patchstack have a free version?
Add-Ons
What is Incident Response Assistance?
Alerts & Notifications
Is there a way to activate notifications when a site goes down?
How to send email notifications to all my team members?
Reports
How to generate security reports?
Malware Cleanup
How are the website cleanups made in Patchstack?
Does Patchstack include a malware scanner/cleanup tool?
Integrations
How to get the site and secret key for the reCAPTCHA feature?
Technical
Does Patchstack incorporate a CDN?
Do I need to set up a CDN service for setting up the firewall?
Does our firewall protect from DDoS attacks?
List of IP addresses, that Patchstack servers use
How to configure Patchstack to work with Cloudflare?
Does Patchstack work with nginx?
How to fix "Improper HTTP to HTTPS redirection"?
How to fix the missing security headers issue?
Does Patchstack work with other captcha plugins?
Will Patchstack plugin help my site pass PCI-DSS, SOC2, ISO 127001 or other security checks?
Plugin
Updating Patchstack from <= 2.0.20
Does the Patchstack plugin work on the server level or on an application level?
How to delete the Patchstack plugin manually?
How to install or reinstall the plugin?
Where is the Patchstack settings page on the plugin?
Why is my site not working after updating the plugin?
Where do I find the Site ID and Site Secret Key?
Can I install the same plugin file on all of my sites?
Firewall
App is showing the firewall of my site as delayed
I activated the plugin, but still get the message: Install the plugin to activate the firewall
How do I use the country blocking feature?
How do I block an IP address from accessing my site?
Legitimate visitors or pages are being blocked by the firewall. How do I add this to the whitelist?
What is the difference between a WAF and Virtual Patching?
Other
What is the CVSS score?
How to write a review for Patchstack?
Data Processing Agreement (DPA) and GDPR
Does the Patchstack plugin find corrupted files or malware?
How does the Patchstack firewall compare to Sucuri or Wordfence?
What is the best way to resell Patchstack to my customers?
Are the cookie notice and privacy policy available in other languages?
How do I connect Patchstack with multisite environment?
How does multisite work and what is the pricing model?
Theme editor missing
How do I turn on the XML-RPC feature?
Can I have other security plugins activated and running next to Patchstack?
Does Patchstack work with MarketPlan.io?
Does Patchstack work with LiteSpeed?
The app is saying my site does not use WordPress even though it does. How to fix?
I installed the plugin on my site but it still shows I have missing headers on the app. Why is that?
Auto-install feature for the plugin is not working properly
Dashboard shows no attacks blocked
How do I remove Patchstack from the GDPR cookie notice?
How do I add an intranet site to the app?
Does Patchstack have a malware scanner?
Errors
Error: "Cannot redeclare class Patchstack in…"
Error Code 7
Error Code 22
Error Code 23
Error: "Destination folder already exists"
Error: Blocked as suspected bot
Error: Cannot activate plugin because of: SSL routines:SSL23_GET_SERVER_HELLO:sslv3 alert handshake failure
Error: You have entered an incorrect reCAPTCHA value on Login Page
Error: "CSRF token missing or mismatch"
Error: "The URL <URL> is invalid."
Error: "The URL <URL> cannot be added since it returned a 5xx error code, this indicates an internal server error on your site. Please make sure it is accessible and not in maintenance mode."
Error: "The URL <URL> cannot be added since it timed-out or resulted in a server error. Is it currently online?"
The plugin caused my site or admin page to show a PHP error, what to do?
Error: "Sorry, this file type is not permitted for security reasons"
Error: "Warning: Cannot modify header information - headers already sent by"
Error: "Can't use function return value in write context in ..."
Error: The site <URL> cannot be added since it is invalid or blocks Patchstack from accessing the site.
Changelog
Plugin Changelog
App Changelog
Do you offer refunds?
Suggest Edits
Yes, we do, within 30 days of purchase.
Updated 8 months ago
