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Error code 24

Error code 24 means that there has been too many failed log in attempts. Therefore the IP got temporarily blocked by Patchstack.

You can adjust the threshold for failed log in attempts from Patchstack App, by navigating to Sites > yoursite.com > Hardening > Login protection

By scrolling down, you can see the Block IP addresses on login section, where you can tweak the settings.

  • Enable/disable automatic brute-force IP ban
  • Block IP for X minutes; after Y failed login attempts; over a period of Z minutes (where you can define X, Y and Z)

If you need any help, you can start a chat with us, make sure to provide the URL of your site so we can investigate the exact cause and fix it permanently.